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Digital payment failure has now become a common problem, which could be due to network problem, bank server down, wrong information or security reasons. The most effective measures are to note down the transaction ID in time, contact the merchant or bank and, if necessary, take the complaint to the ombudsman.
New Delhi. Today, digital payment has become an important part of our everyday life. Whether buying groceries or doing online shopping, Unified Payments Interface i.e. UPI and Credit Card have become the easiest instruments. But sometimes transactions fail due to technical problems, wrong information or bank server problems. In such a situation, not only is there trouble, but many times money is also deducted.
Why do UPI payments fail?
The most common reasons for UPI transaction failure are network issues, bank server down, old version of the app, incorrect account information or exceeding the transaction limit. Many times payment gets stuck due to repeated tap or repeated clicking.
Why do credit card transactions stop?
Transactions also get stopped due to reasons like low credit limit, wrong card number, expired card, bank’s fraud alert system, OTP failure. Many times the bank also stops payment due to security reasons.
What to do in case of failed UPI payment?
- First of all check the status in bank account and UPI app.
- If the money has been deducted, auto-reversal usually happens within 24–48 hours.
- Note the transaction ID and lodge a complaint with the app or bank.
- If the problem is not resolved within 3-5 days, escalate the matter to the Grievance Cell of the bank.
What to do if credit card payment fails?
- If the money has been deducted, first contact the merchant.
- If you don’t get a solution, complain to the bank or demand a chargeback.
- Keep all screenshots and receipts safe.
Tips to avoid payment failure in future
Have good internet, keep the app updated, check beneficiary details twice, do not click repeatedly and never share OTP/UPI PIN. If the bank does not resolve the problem within 30 days, the matter can be taken to the Banking Ombudsman.
