Strict action by the government: IndiGo flights will reduce, strict action will be taken against the culprits

New Delhi. Thousands of passengers have faced huge problems due to cancellation of Indigo flights. The special thing is that there has been disruption in the operations of IndiGo, which has 60 percent share in the Indian market, while the services of other airlines are normal. The government is now in a mood to take strict action against Indigo. Civil Aviation Minister KR Mohan Naidu has made it clear that IndiGo is responsible for the crisis and the government is taking it very seriously. Prime Minister Narendra Modi himself is keeping an eye on this issue and is continuously giving guidance. The minister says that air services will become normal after December 10.

Naidu said that investigation is also underway as to why the problem occurred only in IndiGo. He said that it has been decided to reduce the number of IndiGo flights and strict action will be taken based on the investigation report. The government’s action will set “an example” so that such incidents do not happen again.

Refund given to 7,30,655 passengers

From December 2 till now, refund of Rs 745.7 crore has been given to 7,30,655 passengers. No extra fee will be charged for re-booking tickets till 15th December. IndiGo has returned 6,000 bags out of 9,000 bags to passengers and the remaining 3,000 will be returned by the next day.

The ministry was in constant touch with Indigo

Civil Aviation Minister KR Mohan Naidu had told the Rajya Sabha yesterday that whatever irregularities are happening in IndiGo are not due to any government lapse but are an “operational problem” created by the airline. He said that the ministry was in constant touch with IndiGo and in the meeting held on November 1, every question asked by the airline regarding the new pilot duty rules was clearly answered. The minister said that he could not manage his roster.