Indigo Crisis: Airline company IndiGo is going to face a setback in the third quarter of the financial year 2025. These days the company is already going through many problems. The company has already suffered a loss of about Rs 1,800 crore due to flight cancellation and the figure is still increasing. In such a situation, the company’s balance sheet is going to be in trouble in the third quarter.
Initially, the airline suffered a revenue loss of more than Rs 900 crore because the company had to return the money for canceled tickets till December 9. Now if the company is directed to pay compensation on tickets canceled due to flight disruption, the loss will increase even more.
8.86 lakh PNR canceled
According to the latest update of the airline, the company canceled 8.86 lakh PNRs for the period between December 1 to 9. According to the Passenger Charter of the Ministry of Civil Aviation, if a flight is canceled for more than 2 hours and the passenger is not informed before 24 hours, the airline will have to pay Rs 10,000 or the basic fare and airline fuel charge – whichever is less – as compensation. According to the charter, IndiGo was to pay more than Rs 886 crore by December 9. So, if IndiGo is ordered to make refund and compensation payments, the expenses will increase further.
Announcement of travel voucher of Rs 10000
Meanwhile, with operations gradually becoming stable, IndiGo said that the company will give a travel voucher of Rs 10,000 to all those passengers whose flights were canceled or delayed for a long time during December 3-5. The voucher can be used for flights in the next 12 months.
“This compensation is in addition to the commitment under the existing government guidelines, according to which, IndiGo will provide compensation of Rs 5,000 to Rs 10,000, depending on the block time of the flight, to those customers whose flights are canceled within 24 hours of the departure time,” the statement said. Large-scale cancellation or delay of flights affected thousands of passengers, but it is not yet clear how many of these passengers will get the benefit of compensation.
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