Let us tell you this law clearly states that on the e-commerce portal it is now compulsory to clearly write every information related to the seller and the goods with each product, but these companies are openly violating these rules. Hay Kat has demanded the central government to take action against them.
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E-commerce companies are violatingRule 10 of the Legal Metrology Act, 2011 provides that e-commerce companies must have the manufacturer’s name, address, country of origin, name of the item, net quantity, usage before which date on each product sold on its portal ( If applicable), it is mandatory to write the maximum retail price, item size, etc.
There is also a provision for punishment
This rule was implemented in June 2017 and a period of 6 months was given to comply with these rules so that it could be implemented from January 1, 2018, but even after three years had passed, these rules were still followed by Amazon, E-commerce companies like Flipkart are not doing it. Therefore, this crime is to give a non-standard package, under which there is a provision for imposing a fine or jail or both punishment for violations by anyone.
This law related to the case also explains this
Under Rule 4 (2) of the Consumer Protection Rules, 2020, it has been provided that each e-commerce entity shall provide with each item a number of important information on its platform in a clear and accessible manner, including the legal name of the e-commerce entity , It is mandatory to provide the address of its headquarters, the name and description of the portal, email, fax, landline and customer care number.
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By this law, every portal is also required to appoint a complaint officer. Similar provisions are also given in Press Note 2 of the FDI Policy, 2016. CAT has claimed that no e-commerce entity has appointed a nodal officer complying with the above provisions. Important rights of open-air consumers are being violated because they do not know the seller or details of the product at the time of purchasing the products from e-commerce portals. CAT has written a letter to Commerce Minister Piyush Goyal and demanded action against these companies.