Often after retirement, parents shift to be near their children or to another state due to some reason. In such a situation, it will now become easier for such pension holders to get their life certificate.
What is Digital Life Certificate and why is it important?
Keep these important things ready with you
Step by Step Process: From UMANG App (Easiest Way)
UMANG app is the hub of government services—one app, many things. Follow:
1. App Download and Login:
– Install UMANG app.
– Open and click on ‘Login’. Verify OTP with mobile number. If new user, register.
2. Search Service:
– Type ‘Jeevan Pramaan’ or ‘EPFO Life Certificate’ in the search bar on the home screen.
– Select ‘Digital Life Certificate’ in the ‘EPFO’ section.
3. Fill the details:
– Enter UAN number.
– Enter Pension Account Number (PPON).
– Verify Aadhaar number. OTP will come – enter.
4. Select Verification:
– Two options:
– Biometric (Fingerprint/Iris): Visit the nearest Aadhaar centre.
– Video verification: Turn on the camera in the app. Confirm with face scan or live video. (from home!)
– Book service, select date and time slot.
5. Confirmation and Download:
– Click on submit. Confirmation will come through SMS/email.
– Certificate will be generated, download it or save it on email.
– This will be sent automatically to EPFO, pension will continue.
Alternative method: From EPFO portal
If you don’t like the app:
1. Go to EPFO website (epfindia.gov.in).
2. Select ‘Online Services’ > ‘For Employees’ > ‘Digital Life Certificate’.
3. Login with UAN (OTP verification).
4. Fill the details, do verification.
5. Submit – PDF will be downloaded.
What problems can arise and need to be prepared for?
– No UAN/Aadhar link? Use ‘Link Aadhaar’ option from EPFO app. This will be done in just 10 minutes.
– If OTP does not come? Check network or call 1947.
– Service not being booked? Avoid peak time, try 9-11 am.
– Helpline: Call EPFO helpline 1800-11-8005 or check at umang.gov.in.
