Chaos in Indigo, dissatisfaction reaches its peak, new letter increases problems

Open Letter from IndiGo Staff: Even though flight cancellations have stopped at airports, this crisis is far from ending for Indigo. In fact, with the onset of this crisis, the anger of many airline employees, who have been suppressing their pain for years, has also come to the fore. Airline employees are continuously issuing open letters to IndiGo management exposing the irregularities going on within the company. In this context, a new open letter has come out, which is going viral on social media these days.

In this open letter, the airline employee has told how the work environment within IndiGo has changed in the last few years. In the open letter, allegations have been made openly against many senior officers of the airline. It has also been told how IndiGo, after reaching new heights, suddenly got caught in such a big crisis, due to which lakhs of passengers not only had to suffer, but the image of the airline also took a deep blow. Let us tell you what the IndiGo staff has written in this open letter to the management and what allegations have been made against the senior officers.

Senior pilot posted open letter of Indigo staff
This open letter written in the name of IndiGo founder Rahul Bhatia has been shared by senior pilot Captain Shakti Lumba from his social media handle X. Regarding this letter, Captain Shakti Lumumba has written that…

I recently received an anonymous open letter written by a staffer to IndiGo’s founder Rahul Bhatia. In my opinion, very important issues related to pilots have been raised in this letter, hence I am sharing the screenshots of this letter. Obviously the staff member who sent this letter is a whistleblower and fears action or retaliation from Flight Operations and the COO. I believe that this letter is very important for the Civil Aviation Ministry and also for the Union Civil Aviation Minister Ram Mohan Naidu. Especially because the contents of this letter are very relevant in the context of the ongoing investigation into the huge chaos and disorder that was seen at airports across the country between December 3 and 5. , Captain Shakti Lumumba

Read the things written in the open letter in ten points

1. On the day 1500 flights were cancelled, there was neither bad weather, nor system failure nor shortage of pilots. Despite this, the 19-year-old airline with on-time performance came to a standstill.
2. About 10 years ago, IndiGo’s employer-employee relationship was strong, even in a big crisis like Covid, pilots supported the company by facing 25-50% salary cuts.
3. After salary restoration in 2022 and increment in 2023, the atmosphere started changing against frontline staff, pilots, cabin crew, engineers and ground staff from 2024.
4. HR almost disappeared and after the arrival of an authoritarian-minded COO, experienced department heads were replaced by people who focused only on cost cutting.
5. Many old welfare policies of pilots were changed in the name of cost saving. Payouts for medically grounded pilots were reduced, special day-offs ended and leaves were reduced.
6. International-domestic layover allowances were reduced, night flying allowances were restructured and compensation was reduced and basic facilities like catering and stretch seats were also taken away.
7. These decisions were taken by the Deputy Head Flight Operations who had no flying or simulator experience in recent years and who prioritized cost cutting over pilot welfare.
8. No attention was paid to rostering, fatigue management and implementation of new FDTL. Roasters kept arriving late, night halts increased and duty hours became longer.
9. OCC and HR failed to solve the problems of pilots. No efforts were made to stop the resignations and experienced staff were replaced by new, inexperienced people.
10. This entire crisis is a result of failure of leadership and decision making; To drive improvement, founders are urged to re-engage with employees, reinstate employee-centric policies, and rebuild the strong foundation built over two decades.

I just received a hard copy of an anonymous open letter from an Employee for the Founder of @IndiGo6E #RahulBhatia:
Since to my mind it contains material very pertinent to pilot issues am am posting screen shot of the letter
Obviously, the sender a whistle blower of afraid of… pic.twitter.com/SJQmeC9wzQ