After this new facility of IRCTC, many information about train from PNR status will be easily available.
Indian Railway News: Now through IRCTC, many types of information about the train will be easily available from PNR status. For this, IRCTC has launched a new facility, which will directly benefit 40 million users.
- January 15, 2021, 11:02 AM IST
IRCTC has created a fourth bot option on the website and app, in which passengers can type any type of question, if they can not type, they can ask.
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This will benefitAccording to IRCTC, all the information related to refund or ticket had to be mailed earlier and had to wait for the reply, but now due to artificial intelligence, the answer will be received immediately. For this, a machine learning program has been prepared with the help of IRCTC Artificial Intelligence.
1 million queries daily
For railway related information, about 10 lakh queries are received. For this, passengers have to mail on 139 phones, SMS or. Now all four boats can be asked. Workload will be reduced due to artificial intelligence
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>> Chute board will work 24 hours. – Speaking can be asked by speaking.
>> Will not have to wait for the answer.
>> The resources used in current time operations will be saved. There is a lot to see.
IRCTC website has changed
Let us know that IRCTC has made many major changes in its website so that it can be made user friendly. People used to complain on social media the day they brought the old website. In view of this, the government has launched the website of IRCTC in a new avatar today. In the new website, the payment page has been improved earlier, so that it can be easier to choose the payment option. Apart from this, the existing status has been made faster than before. For the saved passenger details, you will get information about the predictive entry and the selected class and train in one click.