Indigo Flight Cancelled: The country’s largest airline IndiGo is going through a major operational crisis these days. Due to a large number of flights being canceled simultaneously and many flights taking off hours late, long queues of passengers are seen at the airports. Many passengers have also received complaints of flight cancellation without prior notice. Let us understand in 10 points what is happening in Indigo and how it is affecting the passengers-
Understand the chaos of Indigo flight cancellation in 10 points
1. Suddenly operational problems increased
Indigo has cited operational problems, due to which a large number of flights are not able to fly on time. It is said that the second phase of Flight Duty Time Limitation (FDTL) came into effect from November 1. Under this, the weekly rest period of pilots was increased from 36 hours to 48 hours. Apart from this, the limit for night landing has also been reduced from 6 to 2. The company was not ready for this new arrangement.
2. DGCA relaxed roster rules
In view of the situation, aviation regulator DGCA has given temporary lump sum exemption from some provisions of FDTL till 10 February 2026. The regulator has requested all pilot associations to cooperate. This relaxation has been given only to temporarily stabilize operations and will not be considered as relaxation in safety standards. This discount will be valid till 10 February 2026. There will be a review every 15 days, for which the airline will have to send a report.
3. Hundreds of flights canceled in a single day
Not just one or two, but hundreds of flights were canceled or re-scheduled across the country in a single day.
4. Fear of shortage of engineering and crew
According to sources, maintenance related problems and lack of crew could be a major reason. However, this has not been directly accepted by the official side of the company.
5. Chaos at airports
Long queues of passengers formed at IndiGo counters at major airports like Delhi, Mumbai, Bengaluru and Hyderabad.
6. Many passengers did not get timely information
There is a flood of complaints on social media. Many passengers allege that the information about flight cancellation was given at the last moment.
7. Demand for refunds and re-booking increased
Passengers have demanded full refund from the airline and re-booking without charges. Under the rules, a full refund is made if the cancellation is the fault of the airline.
8. Impact on business travel and holidays
Many people missed meetings, while some’s vacation plans got spoiled. Especially the passengers on connecting flights faced more problems.
9. Government in action on Indigo crisis
Amidst the Indigo uproar, the government has ordered a high level inquiry into this. The government has also issued helpline numbers. The Union Civil Aviation Ministry is monitoring the situation through a 24×7 control room. Helpline numbers are- 011-24610843, 011-24693963, 096503-91859. On the other hand, Union Civil Aviation Minister Ram Mohan Naidu has said that strict action will be taken on the issue of cancellation of Indigo flights. While talking to Network18, he said that this matter will not be taken lightly. After investigation, heavy fine will also be imposed on Indigo. Now Home Minister Amit Shah has also come into action on Indigo crisis. In this regard, he talked to Civil Aviation Minister Ram Gopal Naidu and got complete information about the situation.
